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Privacy Policy

Effective Date: 1 December 2025 | Version: 1.0

CORKVESTE INVESTMENTS LIMITED, trading as VESTEMONEY ("VesteMoney", "we", "us", "our"), is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you use:

  • The VesteMoney platform
  • www.vestemoney.com
  • Any VesteMoney mobile or web application
  • Any service under the VesteMoney ecosystem

We comply with the Data Protection Act No. 3 of 2021 and follow global best practices.

1. Who We Are

Data Controller: CORKVESTE INVESTMENTS LIMITED T/A VESTEMONEY

Address: Plot No. 4A, Lukasu Road, Long Acres, Lusaka, Zambia

Registration No.: 120241006715

Data Protection Officer (DPO): dpo@vestemoney.com

We decide how and why your personal information is processed.

2. Information We Collect

We may collect the following personal data:

Identity Data

Name, NRC/passport, date of birth, nationality, profile photo.

Contact Data

Phone number, email address, physical address.

Financial Data

Income details, bank details, net-worth records, budgeting data, investments, savings, debt information.

KYC/Verification Data

Proof of address, ID documents, employment details, AML checks, PEP status.

Transaction & Activity Data

Payments, subscriptions, withdrawals, portfolio activity, simulator performance, ERP usage, goals, and dashboard metrics.

Technical Data

Device information, IP address, browser type, cookies, login logs.

Communication Data

Messages, chats, emails, support tickets.

Sensitive Data

Processed only when required by law (e.g., AML/financial crime checks).

3. How We Collect Your Data

We collect your information through:

  • Direct submission (forms, onboarding, KYC, simulator inputs).
  • Automatic collection (cookies, logs, platform usage tracking).
  • Third-party verification partners (banks, credit bureaus, ID validation systems).
  • Regulatory databases (AML/PEP screening).

4. Why We Use Your Data

We process your information to:

  • Create and manage your VesteMoney account
  • Provide platform services (tools, dashboard, simulator, ERP, etc.)
  • Complete payments, transactions, savings, and investment actions
  • Perform KYC/AML verification
  • Prevent fraud and ensure security
  • Personalize tools (budgeting, cashflow, net worth, risk profile, advisory)
  • Improve platform performance and user experience
  • Send notifications, statements, alerts, and support responses
  • Provide educational content and insights
  • Offer marketing or promotional messages (only with consent)

Legal Basis: Contract, Legal obligations (KYC/AML), Legitimate interest, Consent (marketing and optional features)

5. Who We Share Your Data With

We share information only when necessary:

  • Payment processors and banking partners
  • Verification/KYC service providers
  • Cloud hosting and IT service providers
  • Professional advisors (auditors, legal, compliance)
  • Regulators, when required by law
  • Security and fraud-prevention partners

We do not sell user data.

6. How We Protect Your Data

We use industry-standard security measures, including:

  • Data encryption
  • Secure servers and firewalls
  • Access controls and MFA
  • Regular audits and penetration testing
  • Staff confidentiality and training
  • Backup and disaster recovery systems

7. Data Retention

We keep your data only as long as required:

Data Type Retention Period
User account & activity data While account is active + 7 years
KYC/AML data 7 years after account closure
Financial & transactional data 7 years
Cookie & usage logs Up to 12 months
Marketing consents Until withdrawn

Data is deleted or anonymized after the retention period ends.

8. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request a copy of your data
  • Withdraw marketing consent

To exercise your rights, contact: dpo@vestemoney.com

9. Cookies

We use cookies to:

  • Enable essential platform features
  • Improve performance and analytics
  • Personalize your experience
  • Support marketing (optional)

You may adjust cookie settings in your browser or via our cookie banner.

10. External Links

The platform may contain links to third-party websites. We are not responsible for their privacy practices.

11. Complaints

If you are concerned about how your data is handled, you may contact:

Data Protection Commissioner – Zambia

www.zdpc.gov.zm

12. Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

Website: www.vestemoney.com

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